Privacy Notice

Who We Are

Penny Turner of TEK Optima operates as the data controller. Based in Florida, United States, TEK Optima provides global consulting services in manufacturing. For any questions about this Privacy Notice or your rights, contact us at contact@tekoptima.com.

What Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact details: Name, email address, phone number
• Professional data: Company name, job title, professional affiliations
• Website usage data: IP address, cookies, browsing behavior, device information
• Transactional records: Invoices, payment details, contract information

How We Use Your Data & Legal Basis

We process your personal data for the following purposes and on the following legal bases:

Purpose	Legal Basis
To respond to inquiries and deliver services	Contract performance
To send administrative information (updates, confirmations)	Legitimate interest
To comply with legal obligations (e.g., accounting, tax)	Legal requirement
To improve our website and services	Legitimate interest
To send marketing communications (where you have opted in)	Consent

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Typically, we retain:

• Client data: For the duration of the relationship and up to 7 years after for legal/tax purposes
• Marketing data: Until you opt-out or request deletion
• Website analytics: Typically 26 months

Your Rights

Under data protection laws, including GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restriction: Request restriction of processing in certain circumstances
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at contact@tekoptima.com.

International Data Transfers

As a global consulting firm operating in the USA, UK, and EU, we may transfer your personal data internationally. When we do so, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions where the recipient country is deemed to provide adequate protection
• Other legally recognized transfer mechanisms

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Cookies

Our website uses cookies to improve your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any significant changes by posting the new Privacy Notice on this page and updating the "Last Updated" date below.

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